INFORMATION NOTICE UNDER THE LAW NO. 6698 ON THE PROTECTION OF PERSONAL DATA
As Royal Palace Hotel (“Hotel / Data Controller”), we attach utmost importance to the security and privacy of the personal data of our guests, employees, business partners, and all natural persons visiting our website. Pursuant to the Law No. 6698 on the Protection of Personal Data (“KVKK”), we process your personal data in our capacity as the data controller within legal limits and for legitimate purposes.
1. Your Personal Data Processed and Methods of Collection
Identity information (name, surname, Turkish ID/passport number), contact information (telephone, e-mail, address), and reservation and transaction details are collected through hotel reservation processes, accommodation records, online reservation forms, e-newsletter registrations, and communication channels.
2. Purposes of Processing Personal Data
Your personal data are processed for the purposes of fully carrying out accommodation and hotel services, fulfilling legal notification obligations (such as the Police Identity Notification System), reservation confirmations, guest satisfaction analysis, and management of requests/complaints.
3. Transfer of Personal Data
Your collected data may only be shared within the legal framework with official institutions and organizations as required by legislation and with authorized business partners with whom we cooperate for the provision of our hotel services.
4. Your Rights Under Article 11 of the KVKK
As personal data subjects; you have the right to learn whether your data are being processed, to request information if they have been processed, to learn whether they are being used in accordance with the purpose of processing, and to request the correction and deletion of incomplete/incorrectly processed data. You may submit your requests via info@royalpalacehotel.com.