PRIVACY AND SECURITY PRINCIPLES
As Royal Palace Hotel, we are committed to keeping the security and privacy of our guests at the highest level on our digital platforms. This policy explains how the information collected when you visit our site is protected.
1. Information Security
Reservation inquiries and form submissions you make through our website are encrypted with a 256-bit SSL security certificate. Your information is protected against unauthorized access and cyber threats using up-to-date security protocols.
2. Protection of Personal Information
The contact and reservation information you share with us is not sold, rented, or transferred to third parties for commercial purposes without your explicit consent. The information is used only for the coordination of hotel services.
3. Payment and Card Security
Your credit card information is not stored on our servers during online reservation or payment steps. All payment transactions are carried out through banks and payment infrastructures that comply with international security standards (PCI-DSS).
For any questions or suggestions regarding our privacy principles, you can contact us at info@royalpalacehotel.com.